Bank of America Bartlett Branch
25 Bartlett Road, Winthrop, MA 02152
Downtown Winthrop LocationGet Directions
Bank of America Branch Customer Reviews
Reviewed By Journey M. May 28, 2013
Can't Even Open Account Correctly - Charged Me 3 times!
I currently have a bank account with another bank but i have gotten tired of their shenanigans. There is a bank of america right in the building where i work, so although i knew boa didn't have the best reputation, i figured the convenience might be worth it. Oh, if only i knew! I opened a bank account online and authorized a transfer from my other bank account for the opening deposit. When i woke up the next morning, my boa account had been approved. And then i checked my other bank account, and i nearly had a heart attack. Boa had charged the opening deposit three times, resulting in overdrawing the other account by $200. I called bank of america and first, of course, it took me ages to get an actual person, and when i did, it took me a while to get him to understand what had happened. When he finally did, he said "well, that money isn't in your boa account. " i said "where is it then? " and he said "that's a good question. " they could not find the money, which, may i remind you, overdrew my other account. They cannot refund the money until they "find" it. They told me to submit a claim to my other bank. Bank of america can't even get the checking account opening process correct, i have no faith in their ability to do anything else. I asked to close my account and was told i'd have to call back tomorrow. They can bet i will!Thank you for your feedback Is this review helpful?