Bank of America Bartlett Branch

25 Bartlett Road, Winthrop, MA 02152

Downtown Winthrop Location

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Branch Phone Number 800-432-1000

Bank of America Branch Customer Reviews

2 out of 5 stars
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    Reviewed By Journey M. May 28, 2013

    Can't Even Open Account Correctly - Charged Me 3 times!

    I currently have a bank account with another bank but i have gotten tired of their shenanigans. There is a bank of america right in the building where i work, so although i knew boa didn't have the best reputation, i figured the convenience might be worth it. Oh, if only i knew! I opened a bank account online and authorized a transfer from my other bank account for the opening deposit. When i woke up the next morning, my boa account had been approved. And then i checked my other bank account, and i nearly had a heart attack. Boa had charged the opening deposit three times, resulting in overdrawing the other account by $200. I called bank of america and first, of course, it took me ages to get an actual person, and when i did, it took me a while to get him to understand what had happened. When he finally did, he said "well, that money isn't in your boa account. " i said "where is it then? " and he said "that's a good question. " they could not find the money, which, may i remind you, overdrew my other account. They cannot refund the money until they "find" it. They told me to submit a claim to my other bank. Bank of america can't even get the checking account opening process correct, i have no faith in their ability to do anything else. I asked to close my account and was told i'd have to call back tomorrow. They can bet i will!

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