Bank of America Evergreen Point Branch
5704 Buckeystown Pike, Frederick, MD 21704Get Directions
Bank of America Branch Customer Reviews
GReviewed By Gwenwiegel300 Feb 10, 2017
Went bank shopping. In meeting cust serv rep and manager verbally told us they would give us a certain amt of bonus to open acts there. Once accounts were opened, only gave us partial amt of what they told us they would give. I call this bait and switch. When trying to email cust serv rep,never responded to my emails.tried manager who stated he could not give us deal after stating he could before accounts were opened. Terrible customer service and management at this branch. Just say whatever it takes to lure you in. Moved and went to another branch before shopping for another bank and they honored what this branch had promised and not fulfilled. Will probably stay with boa only because of good customer service at another branch in a different state.Thank you for your feedback Is this review helpful?