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B MyBankTracker Rating

Bank of America Ballantyne Pwm Branch

13510 Ballantyne Corp Place, Charlotte, NC 28277

Ballantyne West Location

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Lobby Hours
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Drive-Up Hours
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Branch Phone Number 704-341-9561

Bank of America Branch Customer Reviews

2 out of 5 stars
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    TH
    Reviewed By Teri H. Dec 30, 2013

    Too Frustrating--Insight Gained-Customer Lost

    My first experience with BOA was when my fiancé wrote me a BOA check that I tried to cash at BOA in Charlotte and was told I could not, as I did not have an account. No matter that he did, and he had the money and I had proper ID-We went together on a Saturday and opened a joint savings account to help alleviate this problem. Next time I went BOA I had to show two forms of ID (BOA debit card and Drivers License) as the BOA debit card that they issued me, did not have my picture on it. Third visit today-showed a my new marriage license to change name on savings account and was told that I can not, because my husband was not with me, I work three jobs and took today off to try and get my ducks in a row ---BOA makes giving them business too hard--I will continue to bank at BBT, as I have for 27 years-and where I feel like they want my business, and do it with integrity.

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