Bank of America Garner Branch

547 Benson Road, Garner, NC 27529

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Branch Phone Number 919-772-0214

Bank of America Branch Customer Reviews

1 out of 5 stars
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    Reviewed By Levismom Oct 26, 2016

    Very Rude Insensitive Staff!!! Horrible Experience!!!

    I visited the Garner BoA branch today to close out my deceased Father's accounts. After working for a year and a half through the courts to obtain the required judge's order I was told that a court order signed by a circuit court judge and on file in the courthouse was not sufficient for their legal department. What do they want? Not a single I'm sorry or any suggestion on how to proceed or who to contact. I have never encountered such rude insensitive people in a bank. Does anyone have any idea how difficult it is to even wake up every day without my father and then to be treated like this by a business that works for us!!!! My Father was a customer of BoA / Merrill Lynch for more than 25 years. Such disrespect is so painful and hurts so much. I'm writing these reviews instead of being able to sleep. God, I pray that someone reads this because no grieving person should have to endure such cruel treatment by people especially by someone called a Relationship Manager. I really hope you are treated with some kindness by the businesses your parents patronized when it comes your time to lay their affairs to rest.

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