Bank of America Montgomery Boulevard Branch
11201 Montgomery Boulevard, N.E., Albuquerque, NM 87111
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Bank of America Branch Customer Reviews
Reviewed By serial_poet Nov 21, 2017
Cold, Indifferent Treatment of a High Dollar, Long-Term Customer in a time of great grief
I went to get some documents notarized for my lawyer November 21, 2017, who is seeing me through the maze that is the New York State Probate Administrator's Office. One of my first huge disappointments was that my baby Brother's death certificate was mailed to BEIJING, CHINA. The next was dealing with Bank of America Branch at Montgomery & Juan Tabo NE, Albuquerque, especially because my Dad was a career officer with Bank of America at 41 Broad Street, New York, NY. I had to wait what I feel was an unreasonable length of time despite the branch having just 3 customers, including me. The woman who was so friendly & helpful when I reopened my account of her branch, decided it was more fun to drink coffee & eat some pastry while playing on the computer than helping a distressed customer. After dealing with Bank of America Branch at Montgomery NE & Juan Tabo NE, it was REFRESHING to deal with the manager at Kinko FedEx at Juan Tabo. He was warm, sympathetic & totally helpful. It's a shame when someone you just meet treats you so much better than someone who is holding $100,000. of your money & whom you have been doing business with for YEARS- not to mention my Dad's former employer (Bank of America)Thank you for your feedback Is this review helpful?