Map
B MyBankTracker Rating

Bank of America 7th & Mccarran Branch

4998 W 7th Street, Reno, NV 89503

West University Location

Get Directions
Lobby Hours
  • {{day.day | limitTo:3 | uppercase}}
not available
Drive-Up Hours
  • {{day.day | limitTo:3 | uppercase}}
not available
Branch Phone Number 775-746-6004

Bank of America Branch Customer Reviews

3 out of 5 stars
See all customer reviews ›
  •  
    K
    Reviewed By Katred1000 Mar 25, 2015

    Rude customer service

    After waiting in line 20 minutes, I was finally called over to the counter to make a deposit. The teller's name is Melissa and she was extremely rude. When I handed the deposit to her she pushed it back at me and told me to sort the money. I was confused and shocked! I said " isn't that your job?" She said no and proceeded to fold her arms and stare me down, waiting for me to sort the money. I refused so she said she couldn't help me and moved on to the next customer.
    I am not one to complain and I typically try to avoid all confrontation. I have only had pleasant experiences at this bank in the past. I have never been told to sort out the money or had anyone ever flat out refuse to help me. As I understand it is not the banks policy to require customers to sort their own deposits. Maybe she was having a bad day but that is no way to treat people

    Thank you for your feedback Is this review helpful?