Bank of America Riverdale Branch

3508 Johnson Avenue, Bronx, NY 10463

Riverdale Location

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Branch Phone Number 718-548-2824

Bank of America Branch Customer Reviews

1 out of 5 stars
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    Reviewed By jwchung02 Feb 26, 2015

    Disrespectful Employee

    Today, i walked into Bank of America on johnson av. In riverdale bronx, ny looking for some help and i had the worst experience there with one of their employees. First, i went to the bank right after school therefore, i had my backpack on and there was clear evident of ageism. The lady at the front desk, behind the glass window had a belittling tone of voice and laughed at me when i asked her to have my coins exchanged for dollars bills. Since when was saving up coins and asking for paper money in exchange so funny?

    Furthermore, she refused to give me coin wrappers because i didn't have an account with them. Apparently, that's the bank's policy. They can't help you unless you have an account with them. Well, country bank had no problem with giving me coin wrappers for free and they treated me with respect. I understand if the employees can't do certain things for people that do not have an account with the bank, however, i cannot stand disrespectful people. I make sure to always treat people helping me with respect, and i expect the same in return. Ironically, i was going to open up an account with bank of america, however there are plenty of banks out there that treat people, not just their "customers," with respect and courtesy!

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