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B MyBankTracker Rating

Bank of America Church And Ocean Avenue Branch

515 Ocean Avenue, Brooklyn, NY 11226

Flatbush - Ditmas Park Location

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Lobby Hours
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Drive-Up Hours
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Branch Phone Number 718-687-1070

Bank of America Branch Customer Reviews

2 out of 5 stars
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    R
    Reviewed By RENI Dec 6, 2012

    Horrible Customer Service!!!!

    I am trying to refi my loan - i cannot get this done because bank of america as my 2nd morgage is giving a hard time with the subordanation. Not to mention to call bank of america they have me on the phone over an hour - transfering me to a diffrent person over and over again - who cannot even get me to the correct department. I am very frustration and may soon be loosing my home.

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  •  
    A
    Reviewed By alex Sep 13, 2012

    Watch Out For Monthly Charges

    Without me noticing, i was automatically signed up for some credit protection program which charged small fees every month. After spending about an hour on the phone with them, they agreed to reinburse me for the past 3 months.

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  •  
    A
    Reviewed By AnnoyedCustomer01 May 14, 2014

    Online Account Never Reflects Actual Balance

    Here's another reason not to use your (Bank of America) credit card. The other day I decided to pay off my balance of nearly $4k on my Bank of America card. I went online and looked at my balance, and then paid a bit over that amount to the company. I paid that amount about two weeks before the end of the billing cycle. About two weeks after paying my balance off, and seeing that there was about a $60 credit to my card (meaning that I had overpaid by $60), I receive a notice from MInt (which keeps track of my spending), saying that I had been charged a fee of about $15 from Bank of America.

    I went to my account and noticed that B of A took my payment and sat on it until the end of the month, rather than immediately crediting to my account, just so that they could charge me more interest on that large bill that I had already paid.

    What this meansâ?¦ Let's say that you have a balance of -$45 in your Bank of America account, and you buy something that costs $45. They won't simply just apply the $45 extra that you already have credited to your account towards the purchase that you made; they will charge you the initial $45 and then add on a interest amount - regardless of the fact that you already have that amount in your account. It is as though you made no effort at all to address your credit bill until the very end end of the month. They will sit on that $45 that you have in your account, until the end of they billing cycle, and then send you a bill for the original purchase plus interest (again - as though you made no effort to pay off your bill). Paying your bill early essentially means nothing.

    At least your bank will update your account activity and your balance more than once every month. Even Sallie Mae gives you your one time payoff amount online, should you decide to pay your entire balance at once. Bank of America would rather keep this information from you, So that they can charge you more interest and fees. Time for a new credit card company.

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