Bank of America 8th Avenue And 16th Street Branch
127 8th Avenue, New York, NY 10011
Midtown LocationGet Directions
Bank of America Branch Customer Reviews
Reviewed By Levi Aug 21, 2013
589 Broadway, New York, NY 10012
In my search for a good loan package against a property that I own outright, I thought I would try my bank of many years, bank of America. I went in to a local branch. After a not too long of a wait during which time the customer service people seemed only busy with back room chit chat than actually seeing any of the people waiting, I was seen by a pleasant young woman. Much to my astonishment I was in the room for a whole 50 seconds. I was not asked why I wanted the loan, a top question I would have thought, did I want to buy property? make home improvements? etc I was simply told that I could take cash out against my credit card and I had to ask her as she was not forthcoming - at a rate much higher than any loan package. Stellar work BOA! Needless to say my loan is now with another bank as will be my accounts.
FYI I have had better service at the Union square branch of BOA.Thank you for your feedback Is this review helpful?