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B MyBankTracker Rating

Bank of America 8th Avenue And 16th Street Branch

127 8th Avenue, New York, NY 10011

Midtown Location

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Lobby Hours
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Drive-Up Hours
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Branch Phone Number 212-229-4753

Bank of America Branch Customer Reviews

1 out of 5 stars
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    L
    Reviewed By Levi Aug 21, 2013

    589 Broadway, New York, NY 10012

    In my search for a good loan package against a property that I own outright, I thought I would try my bank of many years, bank of America. I went in to a local branch. After a not too long of a wait during which time the customer service people seemed only busy with back room chit chat than actually seeing any of the people waiting, I was seen by a pleasant young woman. Much to my astonishment I was in the room for a whole 50 seconds. I was not asked why I wanted the loan, a top question I would have thought, did I want to buy property? make home improvements? etc I was simply told that I could take cash out against my credit card and I had to ask her as she was not forthcoming - at a rate much higher than any loan package. Stellar work BOA! Needless to say my loan is now with another bank as will be my accounts.
    FYI I have had better service at the Union square branch of BOA.

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