Bank of America Baytown Branch
4000 Garth Road, Baytown, TX 77521Get Directions
Bank of America Branch Customer Reviews
Reviewed By missmatilda Dec 1, 2016
Terrible customer service
This branch has always had terrible customer service. it's abig branch but only ever 2 or 3 at the most tellers in the lobby resulting in long lines and waiting times. Had 6 or 7 drive through tellers. Now those have all been closed. WORST DECISION EVER. Why shut down a perfectly good customer service line of the business? Now we have to use either the ATMs for deposits - which fail regularly - or go into the lobby where the lines and waiting times are even worse. Seriously thinking about moving all our accounts to another bank.Thank you for your feedback Is this review helpful?