Bank of America Baytown Branch
4000 Garth Road, Baytown, TX 77521Get Directions
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Bank of America Branch Customer Reviews
MReviewed By missmatilda Dec 1, 2016
This branch has always had terrible customer service. it's abig branch but only ever 2 or 3 at the most tellers in the lobby resulting in long lines and waiting times. Had 6 or 7 drive through tellers. Now those have all been closed. WORST DECISION EVER. Why shut down a perfectly good customer service line of the business? Now we have to use either the ATMs for deposits - which fail regularly - or go into the lobby where the lines and waiting times are even worse. Seriously thinking about moving all our accounts to another bank.Thank you for your feedback Is this review helpful?