Bank of America Richardson Square Branch
551 South Plano Road, Richardson, TX 75081
Berkner Park LocationGet Directions
Bank of America Branch Customer Reviews
Reviewed By welcometothemachine Jun 4, 2014
This bank makes me want to bang my head against a wall
If you want to talk to somebody at Bank of America, try talking to a computerized message that says the same thing over and over and over. I never knew I had phone rage until I dealt with Bank of America.
Customer service -- not to worry because they have none. You are not treated as a human being at Bank of America.
If you can contact a representative by chat messaging, don't expect results. They have canned answers, typed by people overseas. One of my favorites is "I completely understand your frustration, but there is nothing I can do". Really? Why do I care if you understand my frustration!
Bottom line is they don't give a flip about you or your problems with them. All you are is a dollar bill in a rich banker's pocket.Thank you for your feedback Is this review helpful?
Reviewed By Bahadir H. Sep 13, 2013
Online Banking is horrible, so is the service.
Received an overdraft for fraud on my account, and the bank refused to pay back the overdraft fee.
Over $35, they lost my business for such horrible customer service.
I'm going to move all of my banking to my Chase account!Thank you for your feedback Is this review helpful?