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B+ MyBankTracker Rating

Bank of the Ozarks Carrollton Tx Branch

3336 E Hebron Pkwy, Carrollton, TX 75010

Northeast Carrollton Location

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Lobby Hours
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Drive-Up Hours
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Branch Phone Number 972-307-1950

Bank of the Ozarks Branch Customer Reviews

1 out of 5 stars
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    L
    Reviewed By lildaisyg@gmail.com Aug 24, 2014

    Level of service varies by branch

    I tried to give the Carrollton branch a chance but have never left satisfied. The first time, I walked in to an empty lobby and found two ladies who were in a corner office just chatting away. I waited for them to finish their conversation for at least five minutes and they never noticed me. With service like that, it was no wonder than there was nobody else in the lobby. The most recent visit, it was obvious that the two ladies from before and the young man behind the teller line had no idea what they were doing. I was horrified to find out that those people were her management staff in charge of opening and making changes to accounts! From the whispering they were doing it sounded like they were going to try and make me wait for somebody to come back from lunch and they were trying to call somebody. Three managers and they were having to wait for a teller? Thank you to the Park & Parkwood for having a staff who knows what they are doing!

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