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B+ MyBankTracker Rating

Bank of the West Hayward Branch

1058 B Street, Hayward, CA 94541

Downtown Hayward Location

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Lobby Hours
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not available
Drive-Up Hours
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not available
Branch Phone Number (510) 582-5511

Bank of the West Branch Customer Reviews

1 out of 5 stars
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    LF
    Reviewed By Linda F. Jun 14, 2013

    Worst customer service

    Bank of the West has the worst customer service ever. I walked in and no one was there to greet me. I walked in to close my account, because I was moving to a city where there are no Bank of the West branches. The teller said why I was closing my account? I told her the city where I am moving to does not have a Bank of the West branch. She then suggested that I remain a Bank of the West customer. I told her why would I want to go over 50 miles to a location or to use an ATM? She kept on insisting that I have my account open. I said look lady, there is no right mind that I want to go over 50 miles to do my banking, so I closed it - after convincing her 5 times that the city where I was moving to did not have a Bank of the West branch and they charge a lot of fees; and most of all they do not let you save money.

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