Bank of the West Hayward Branch
1058 B Street, Hayward, CA 94541
Downtown Hayward LocationGet Directions
Bank of the West Branch Customer Reviews
LFReviewed By Linda F. Jun 14, 2013
Bank of the West has the worst customer service ever. I walked in and no one was there to greet me. I walked in to close my account, because I was moving to a city where there are no Bank of the West branches. The teller said why I was closing my account? I told her the city where I am moving to does not have a Bank of the West branch. She then suggested that I remain a Bank of the West customer. I told her why would I want to go over 50 miles to a location or to use an ATM? She kept on insisting that I have my account open. I said look lady, there is no right mind that I want to go over 50 miles to do my banking, so I closed it - after convincing her 5 times that the city where I was moving to did not have a Bank of the West branch and they charge a lot of fees; and most of all they do not let you save money.Thank you for your feedback Is this review helpful?