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B+ MyBankTracker Rating

Bremer Bank, National Association Eden Prairie Branch

11800 Singletree Lane, Eden Prairie, MN 55344

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Lobby Hours
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Drive-Up Hours
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Branch Phone Number (952) 944-6262

Bremer Bank, National Association Branch Customer Reviews

1 out of 5 stars
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    K
    Reviewed By kathironline2003 Jun 13, 2016

    Terrible Customer Service

    This review is specific to Bremer Bank - 11800 Singletree Ln Eden Prairie, MN 55344

    I came to this branch on 11 June 2016 at 11:30 am (It was a Saturday and the bank closes at 12:00 noon).
    I was greeted by a banker, Maria Pearson. I informed her that I'd like to open a checking account and a safety deposit box and I have all necessary documents.
    But I was informed by her that I came "too close to closing hours" and she can't help me today and suggested coming in on Monday. Apparently 30 minutes wasn't good enough.
    I am sorry, but the 12 noon cut-off is for closing doors for new customers arriving after 12 noon. Any customers already inside, you work with them until their needs are met. This is how banks work, this is how any business works.
    I've had my fair share of experience with brick and mortar banks.
    But you were too eager to go home right at 12 noon and don't care about your bank's customers. Hence I shall take my business elsewhere, a bank which respects my time. Furthermore I'll do my best to keep the public informed of the Poor customer service your bank offers so they may stay clear as well.

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