Capital One 16823 Crabbs Branch Way Branch
16823 Crabbs Branch Way, Rockville, MD 20855Get Directions
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Capital One Branch Customer Reviews
KYReviewed By Karl Y. Feb 15, 2013
This bank is horrible! The branch manager and his cronies are the worst customer service representatives i've ever seen. They say they are going to help - and they don't help. They say they are going to call - and they never call. And the fees they bang you with at every instance that they can is nothing short of usury and is borderline criminal. Once i was hit with sixteen $35 fees in three days. Another time it was eight $35 fees in two days. And this was when there was more than enough money in my account. There were actually several $35 fees on charges of $9 and less. And they did nothing about it. Do not do business with this bank.Thank you for your feedback Is this review helpful?