Capital One Wheaton/Georgia Avenue Branch
11241 Georgia Avenue, Wheaton, MD 20902
Wheaton-Glenmont LocationGet Directions
Capital One Branch Customer Reviews
Reviewed By Wesleyherrera82 Mar 28, 2014
Credit Card Payment
I walked into the branch to make a $25.00 payment. Handed the teller my credit card and my primary financial institution debit card to advance the payment from. This teller did not pay attention to detail and drafted the credit card $25.00 which eventually will cost me 24% and $10.00 fee for doing so. I asked to speak to the manager who tried to be sneaky and state it was an error and it would not affect payment or cost I question per about then cash advance fee and she froze. She gave me an attitude for questioning her and stated that I should call the credit card dept for that matter. This experience was the worst. Poor service poor people skills and poor attention to detail.Thank you for your feedback Is this review helpful?