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Capital One Carrollton Branch

2630 Old Denton Road, Carrollton, TX 75007

Central Carrollton Location

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Lobby Hours
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not available
Drive-Up Hours
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Branch Phone Number (972) 855-3660

Capital One Branch Customer Reviews

1 out of 5 stars
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    C
    Reviewed By crlnmry@hotmail.com Aug 30, 2014

    Poor service, poor business sense

    We have been w Cap One for about 5 years. Yesterday we stopped at our Cap One branch on Old Denton road in Carrollton for a notary. We were refused service because the notary told us Cap one only notarized Cap One documents. Previously I had docs notarized several times at this branch. About a year and a half ago we moved the bulk of our funds to Chase due to problems getting cashiers checks for RE transactions. Seemed like the person that could sign the check was always hard to find or out of the office. They to top it of the receiving banks HOLD Cap one cashiers checks for 3 days to clear. Something about the type of check Cap one issued at that time. Further they did not offer online wire transfers which make this whole process easier. We are giving up on Cap One they just don't understand
    what customer service is.

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