Charter One Bank Malden Center Branch
399 Main Street, Malden, MA 02148
Malden Center LocationGet Directions
Charter One Bank Branch Customer Reviews
Reviewed By gogo828 Aug 27, 2014
Malden Center Branch
I went in with my son who is just 6 years old for cashing two checks. My son suddenly wanted to pee. He always holds his pee to the point he can not control any more. I asked for permission let him to use bathroom. I was told that they do not have public bathroom. First, i think we are customers and in fact i did pay seven dollars for cashing each check. Second, for little kids or older folks, bath room accident happen often. I do think they should make this as an exception. In the end we had to rush across the street used bath room in a tea shop. I only hope they could be little more friendly to their customer.Thank you for your feedback Is this review helpful?
Citizens BankReplied on Nov 18, 2014
Hello excelsior2014, I am from Citizens Bank's Office of the Chairman. I am very sorry to hear about your experiences, and I'll be sure to pass your thoughts on the management team in Malden Center.