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B MyBankTracker Rating

Charter One Bank Plainville Stop & Shop Branch

109 Taunton Street, Plainville, MA 02762

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Lobby Hours
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Drive-Up Hours
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Branch Phone Number 508-643-8140

Charter One Bank Branch Customer Reviews

1 out of 5 stars
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    H
    Reviewed By Hanykiro Apr 27, 2014

    Bad customer service and too much fee

    Too many fee charge for anything (monthly charge, cash deposit charge, NSF ), and if you speak with bank about this fee, they don't care. I personally I don't like this way. Plus I choose 1 but if I have zero I will take it .

    Thank you for your feedback Is this review helpful?

    Citizens Bank

    Replied on May 29, 2014

    Hello Hanykiro, I am from Citizens Bank's Office of the Chairman. I am very sorry to hear about your experience, and I would like to learn more to see how we can best help. In order to talk with you regarding your concerns, we need to speak with you one-on-one. Can you please email your name and a phone number we can reach you at to AskCitizensBank@citizensbank.com? (Please do not include any personal information such as social security numbers or account numbers in your email.) Thanks -- we look forward to hearing from you!