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Charter One Bank School House Road Branch

1516 Western Ave, Albany, NY 12203

Campus Area Location

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Lobby Hours
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not available
Drive-Up Hours
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Branch Phone Number 518-464-6440

Charter One Bank Branch Customer Reviews

1 out of 5 stars
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  •  
    J
    Reviewed By Jms131 Sep 5, 2014

    Do not get a mortgage through them

    Terrible communication and never meets deadlines. Horrible experience of purchasing a house with them.

    Thank you for your feedback Is this review helpful?

    Citizens Bank

    Replied on Nov 18, 2014

    Hello Jms131, I am from Citizens Bank's Office of the Chairman. I am very sorry to hear about your experiences, and I'd like to have someone from my team call you to learn more and to see how we can best help. Can you please email your name and a phone number we can reach you at to AskCitizensBank@citizensbank.com? (Please do not include any personal information such as social security numbers or account numbers in your email.) Thanks -- we look forward to hearing from you!