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B MyBankTracker Rating

Charter One Bank West Warwick Branch

1220 Main Street, West Warwick, RI 02893

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Lobby Hours
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not available
Drive-Up Hours
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Branch Phone Number 401-821-7900

Charter One Bank Branch Customer Reviews

2 out of 5 stars
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    G
    Reviewed By ginita Jan 26, 2014

    I closed my account with Citizensbank however my account is still open. I do not want to be charged with the maintenance fees for having no transactions. I do not trust Citizensbank. Fees and penalties are too high and it has the worst customer service

    I closed my account with Citizensbank however my account is still open. I do not want to be charged with the maintenance fees for having no transactions. I do not trust Citizensbank. Fees and penalties are too high and it has the worst customer service I have ever experienced.

    Thank you for your feedback Is this review helpful?

    Citizens Bank

    Replied on Jan 28, 2014

    Hello Ginita, I am from Citizens Bank's Office of the Chairman. I am sorry to hear about your experience, and I would like to learn more to see how we can best help. In order to talk with you regarding your concerns, we need to speak with you one-on-one. Can you please email your name and a phone number we can reach you at to AskCitizensBank@citizensbank.com? (Please do not include any personal information such as social security numbers or account numbers in your email.) Thanks, Ginita -- we look forward to hearing from you!