Chase Cardinal and Valencia
2920 W Valencia, Tucson, AZ 85746
Sunkist Acres LocationGet Directions
Chase Branch Customer Reviews
Reviewed By Investorgone Feb 16, 2015
Chase Stratagy Of Automation In Bank Lobby. S.W. Tucson Az.
Today i was surprised to find my local bank lobby teller windows boarded up like a bus station. They have closed 4 of 6 teller windows, and omitted drive through teller availability all together. My goal was to pay three credit card statements using one check and get balance information on two of my checking accounts. When the bank mgr. , poised to introduce me to their new system, greeted me and tried to direct me to there new lobby computer, i informed him of my requirements.
My first introduction was to be directed back to the understaffed teller line, as the system could not accomplish such a request. Goodbye chase, what are they thinking the benefits of disassociating themselves from personal interaction with people and their hard earned money? Now they have a 4000 sq. Ft. Bank lobby, not to mention drive through office, unusable, a eye sore, and a waste of parking lot as far as i'm concerned.
A black eye for a once respected facility, and more of a detriment to the caliber of businesses in my area. They ought to just pack up the brick and mortar and leave the space for a respectable establishment. Mike d. , tucson az.Thank you for your feedback Is this review helpful?