2333 N Lake Ave, Altadena, CA 91001
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Chase Branch Customer Reviews
Reviewed By camilla Jun 9, 2014
Chase customer service is terrible!
I have been a customer of Chase for over 20 years now. Started when it was Washington Mutual so you can imagine. Since Chase took over it has been nothing but aggravation, every time I need to deal with customer service is dreadful, painful and exhausting.
They are very quick in charging you overdraft fees, but they take their time in processing the deposits, even though they both happen at the same time -- how convenient. I do not recommend opening a checking account with Chase. It is unfortunate that Marketing tries to get as many clients as possible in offering new account bonuses of $100-$150, then customer service messes up in not caring for their clients -- pathetic.Thank you for your feedback Is this review helpful?