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Chase Tampa and Saticoy

19315 Saticoy St, Ste S, Reseda, CA 91335

Winnetka Location

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Branch Phone Number 818-701-5013

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Chase Branch Customer Reviews

1 out of 5 stars
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    A
    Reviewed By Armond Oct 11, 2012

    Worst Customer Service, Inaccurate And Predatory Charges For Mortgage Refinancing And Most Important They Are In Control

    The supervisor held up our application process for unnecessary income date verification for $600 that was irrelevant to our primary source of income. We are being charged $1,116. 25 to receive 4. 25% apr for our refinance. I must add that we both have excellent credit scores, a secure jobs over 5 years and equity in the property. Jpmorgan bank is charging us $7,813. 79 for a fha mip, but our application is for a conventional loan.

    Even though our property insurance was paid for 2012-2013, jpmorgan bank is charging us $998. 91 for property insurance. They have documentation regarding the payment of the property insurance. The calculations for our refinancing loan were based on an amount greater than what we actually owe. I faxed my concerns to office of ceo and got confirmation and was promised that someone will contact me within 24 hours. No one contacted from chase 2nd day regarding issues. Total gfe estimated settlement charges $19,818. 83. Still waiting, started application process 2 months ago.

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