Map
B MyBankTracker Rating

Chase Willowbrook

730 Plainfield Rd, Willowbrook, IL 60527

Get Directions
Lobby Hours
  • {{day.day | limitTo:3 | uppercase}}
not available
Drive-Up Hours
  • {{day.day | limitTo:3 | uppercase}}
not available
Branch Phone Number 630-654-1300

Did You Know

You can set personal preferences at your bank's ATM so it won't ask you things like what language you prefer or if you need a receipt.

Chase Branch Customer Reviews

1 out of 5 stars
See all customer reviews ›
  •  
    W
    Reviewed By Webber89 Apr 2, 2014

    Chase Customer Service Staff Totally Unhelpful

    I rented a car from Hertz in May 2013. When it was returned, there 'supposedly' was a small dent in it. A month later, my Chase MasterCard statement showed a $2,241.08 charge for damages. Without getting any backup or even a picture from Hertz, Chase paid the claim and debited my account for the full amount!

    However, mine is a Chase Sapphire Card. As such, it is supposed to provide liability insurance, even outside the country, as a benefit of membership. Their "Guide to Benefits" states that I was covered by their MasterRental Coverage which is handled by Sedgwick Claims Management. So, even if the damage claim was legitimate, which I totally reject, the claim should have been turned over to MasterRental & Sedgwick. It never should have been my financial responsibility. It is now eight months later, and I am still fighting this!

    Thank you for your feedback Is this review helpful?