1642 E 10th St, Jeffersonville, IN 47130
Jeffersonville LocationGet Directions
Chase Branch Customer Reviews
Reviewed By Steamer Jul 6, 2017
Worst Bank EVER
I will be SO glad to finish changing my automatic deposits and payments from Chase Bank to my new friend in the banking industry (USAA). After being a LONGTIME Chase customer with mortgage, checking, savings and credit cards they royally screwed me over. Thanks Chase for showing me how much you appreciated my business. NOT!!! I will be telling everyone I know or meet how stinking BAD your Bank is to their customers. The latest bank manager at the 10th and Springdale Branch in Jeffersonville, Indiana gets a lot of credit for me taking my business elsewhere. His new male cashier gets some credit also. They are both so rude and discourteous. The MOST unhelpful individuals I EVER dealt with in Banking PERIOD. You can add the branch on Allison Lane also with their slack tellers who seem equally uninterested in customer service as the Springdale branch. I already posted this on Facebook and had no representative contact me which shows Chase truly cares less about customer service. They might have been able to save an account with a customer who USED TO promote them. NOW they have an ex-customer who is influential in where people do business. Social Media is a powerful thing and I make use of it in giving and receiving reviews. Your bank took the wrong side on a dispute I made in regards to TWO charges by a scam company. I was billed TWICE for a product I didn't want and was supposed to be refunded by the company. The company takes your money and doesn't honor their money back guarantee as they advertise. Chase showed me who they appreciate more so I can no longer in good conscience allow them to make anymore money off of my money. Good-riddance Chase. My wife is also closing her accounts with Chase and moving to USAA. Let anyone who reads this be warned. There are a lot of banks out there. Some will be your friend. Chase not so much.Thank you for your feedback Is this review helpful?