Chase Lake Hopatcong

15 Bowling Green Pkwy, Lake Hopatcong, NJ 07849

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Lobby Hours
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Drive-Up Hours
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Branch Phone Number 973-663-0010

Chase Branch Customer Reviews

1 out of 5 stars
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    Reviewed By sarahfranke Apr 29, 2015

    Annoyed and going to cancel my account!

    I went to use the dirve thru mac and it was being worked on. I went around to the teller to take money out. Short story= I put my license and mac card in the tube and sent it up. IT GOT STUCK IN THE TUBE!!! Annoyed, they had me sit there and wait. I was buzzing and buzzing with no one responding. I went inside with my 18 month old daughter. They gave me a hard time getting money out- asked me a bunch of questions, and further annoyed me. By the way, I am pregnant and wasted about 45 minutes on this beautiful day in the Chase Drive Thru and bank. I got my money- however I had to leave my mac card and license as it was still stuck in the tube. I felt that the workers were rude. YES I WAS SHORT WITH THEM AS I AM VERY HORMONAL. WHO KNOWS WHEN I WILL GET MY THINGS BACK!!!!!!!!!!!!!!!!!!!!!!! LEFT THE STORE ANNOYED! NO ONE SEEMED TO CARE OR WANT TO HELP!!!!!

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