B MyBankTracker Rating

Chase Canarsie

1764 Rockaway Pkwy, Brooklyn, NY 11236

Canarsie Location

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Branch Phone Number 718-251-1350

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Chase Branch Customer Reviews

2 out of 5 stars
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    F
    Reviewed By FrankL Dec 25, 2013

    Chase lied to me.

    I was offered a 30k relocation fee for a short sale. While going through a divorce which took six months. I called Chase specialist and asked if I put my house on the market can we qualify for the relocation fee. She said yes and we had a buyer about 8 months later. At that time Chase said they will not pay the fee because the listing lapsed. I proved to Chase that the listing did not lapse and after a very difficult time they agreed to pay. We were set to close and Sandy hit and the house was destroyed. We have a new buyer for the land and now Chase says we listed the house after the original date expired and they won't honor the relocation fee even after receiving the insurance money for the destroyed house. I really believe that Chase gives bonuses for refusing to pay on the relocation fees.

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