B MyBankTracker Rating

Chase Broad St Downtown

100 E Broad St, Columbus, OH 43215

Downtown Location

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Lobby Hours
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Drive-Up Hours
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not available
Branch Phone Number 614-248-5601

Did You Know

You can set personal preferences at your bank's ATM so it won't ask you things like what language you prefer or if you need a receipt.

Chase Branch Customer Reviews

2 out of 5 stars
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  •  
    AL
    Reviewed By Ari L. Nov 9, 2012

    Awful Customer Service!

    By far one of the worst banking locations in the Columbus area, this place does not care about any of its customers and just wants them to come in, get what they need and get them out without providing any exceptional customer service at all. I get dirty looks all the time when I walk in there because I am a young teenager who likes to wear the color black a lot. I've never been treated properly at this location, they always get an attitude with me whenever I ask them to repeat themselves. I've maybe heard the word "Thank you" from them a total of 4 times since I opened my account at that specific location in 2008.

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