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B MyBankTracker Rating

Chase West Park and Preston

5020 W Park Blvd, Plano, TX 75093

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Branch Phone Number 972-248-8991

Chase Branch Customer Reviews

1 out of 5 stars
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    A
    Reviewed By Anonymous11 Dec 28, 2013

    Horrible, disrespectful customer service!

    I am a manager at a local restaurant in the DFW area. We have 5 accounts with Chase bank. I went in to get a change order for my restaurant in their drive up. Taylor, the teller, gave me $100 less than what I was supposed to be given. Yes, it was my fault for not counting the money before I left the bank, however I have never had to worry a bank would miscount money and if they did they would be respectful enough to double check all ways the money could have been shorted. Myself and my general manager called numerous times only to be treated in a distasteful manor. As a business, we are to treat all customers with care and concern for their matters. We were not given such service at chase and are still out our $100. We will never be using this branch again. If you decided to bank here. Make sure you count your money before you leave so they do not do the same to you.

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