Map
C+ MyBankTracker Rating

Comerica Bank Campau Square Branch

99 Monroe Avenue Nw, Grand Rapids, MI 49503

Downtown Location

Get Directions
Lobby Hours
  • {{day.day | limitTo:3 | uppercase}}
not available
Drive-Up Hours
  • {{day.day | limitTo:3 | uppercase}}
not available
Branch Phone Number (616) 776-7890

Comerica Bank Branch Customer Reviews

1 out of 5 stars
See all customer reviews ›
  •  
    Picture of Kevin W.
    Reviewed By Kevin W. Jul 1, 2012

    "Not Bad" to "Intolerable" over 6 yrs.

    Comerica, in short, has more hidden fees and shady policies coupled with grossly outdated measures toward customer service and online technology than any bank I've worked with. A failure to remain competitive, relevant, or remotely interested in assisting customers beyond the minimal places even the average Ebay seller above them in terms of e-commerce experience.

    Limited banking hours/locations, dated ATM's with unintelligible UI's, unreliable and limited feature via their site, plus poor synchronization with credit card info -thus causing online business transactions to fail or delay, and arduous steps and/or limited training amongst staff to assist in resolving the most basic issues has forced me to move my accounts. Business and personal. At this point I feel I could select another bank at random to move my money to and land a better relationship.

    While I fully intend to research I can say without a doubt that Comerica's business model will never evolve to become noticeable or reliable in the today’s market. With that, stay clear and educate anyone you meet that’s a customer of Comerica on the benefits of banking elsewhere.

    Thank you for your feedback Is this review helpful?