Comerica Bank Midway/Spring Valley Branch
4102 Spring Valley Road, Dallas, TX 75244Get Directions
Comerica Bank Branch Customer Reviews
Reviewed By RBH Jan 17, 2015
Pitiful drive through service
Went to the drive through at Spring Valley/Midway on Sat. Jan 17th. First of all, you can't tell which lanes are open by the lights because the sun shines directly on the red/green lights making it hard to tell which one is lighted up. So Comerica thoughtfully (???) put cones in the lanes that were not open - at least I thought so.
I pull into a no cone lane, press the button to send the cartridge - no response. I press the button to speak to attendant - no response. I finally put my window down to ask another customer - 3 lanes down - if anyone was working. He said yes, then asked the attendant if they were servicing my lane and the response was NO - I needed to pull back through and get in the lane he was in. I was 3 - THREE - lanes away and they couldn't help me.
Comerica either needs to flash the green light on the open lane, place cones in ALL the lanes that aren't open, OR, novel idea, train their employees in customer service. They certainly lacked all three at this branch.Thank you for your feedback Is this review helpful?