D. L. Evans Bank Eagle Branch
402 South Eagle Road, Eagle, ID 83616Get Directions
D. L. Evans Bank Branch Customer Reviews
Reviewed By Shearer Sep 30, 2016
SO RIDICULOUSLY SLOW
We applied for a construction loan and were approved. We were advised it would only be a couple weeks to close on the loan. We turned our bids, materials list, etc. into them on Sept. 2nd. Over a week goes by, no word from anyone. So we called our loan officer-who happens to be the manager-and he said he hasn't worked on it as he's switching offices. But we'll have the appraisal ordered and in our hands in just a few days/week maybe. (Supposedly Weds). Weds. Came and went, so we called the following Monday. The appraisal had been sitting in his email since Thirsday, hasn't looked at it yet. We finally received it Weds. Then a couple days later he calls us- he lost our tax returns and needs another copy, so closing was pushed to Tuesday. Today is Friday, called him to see if he had a time set for closing on Tuesday. Oh, what do you know- our papers haven't been signed yet (by who knows who) and then the closing docs need to be created so closing was pushed out ANOTHER week. Their communication is terrible, never has he called us. Unprofessional and so unreasonably slow!! Today is now Sept. 30th, so knows when we'll be able to close!Thank you for your feedback Is this review helpful?