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B+ MyBankTracker Rating

Fifth Third Bank St. John Bc Branch

9805 Wicker Ave, Saint John, IN 46373

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Branch Phone Number (219) 558-8730

Fifth Third Bank Branch Customer Reviews

1 out of 5 stars
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    M
    Reviewed By michalda Jun 26, 2014

    Policies Against Customers

    Be warned about this bank as they are out to get fees from you. They changed the due date on my credit card so the following month I was late. I went to the bank and the manager called to straighten it out but they refused to reverse the late fee. This was my first payment. He apologized saying he had never seen anything like that before.

    On my auto loan I also make the payment in person at the branch at St. John, Indiana. Be warned payments made on a Friday or Saturday before a Monday late date will not get posted the day you make the payment at the bank. Although you make the payment on Friday or Saturday, this bank will not post your payment until the following Monday or Tuesday thereby charging you a late fee.

    If you call customer service you will get someone with an accent so think you canâ??t understand them. Then when they transfer you to an American you will get someone so arrogant and rude you want to hang up.

    Although the local branch is great, the bottom line is that this bank is out for fees and they could care less about their customers. I would rate them a zero if I could.

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