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B+ MyBankTracker Rating

Fifth Third Bank Gezon Parkway Banking Center Branch

2301 Gezon Parkway S.W., Wyoming, MI 49509

Gezon Park Location

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Lobby Hours
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Drive-Up Hours
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Branch Phone Number (616) 406-5300

Fifth Third Bank Branch Customer Reviews

1 out of 5 stars
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    Reviewed By nomorebanksters Jul 16, 2014

    Bank anywhere but here!

    The customer service experience with Fifth Third is the worst experience I've had with any bank. They continually operate in their own best interest and not what's best for the customer.

    We had a credit line that mysteriously suspended (just after paying down the balance) because it was used 6 consecutive times. I called the main customer service number and was told to call my local branch. I reached the local branch and was basically told we were stupid for not seeing one clause in a 6 page contact from 4 years ago and that "we should have known better". The "manager" seemed to take pleasure in making us feel like we were complete idiots and refused to release any of the money that was deposited. Additionally, Fifth Third intentionally does not post relevant information to your online account, preferring instead to hold on to your money so they can profits off of the interest and then penalize you on top of it with "Gotcha" clauses.

    Bottom line: Fifth Third will nail you with every opportunity they can find to hold on to YOUR money and run your account into the ground with penalty fees. This is a bank hides behind the boiler plate in contracts and will screw you to the wall with absolutely no forewarning or notice. We are moving our money out of Fifth Third asap.

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