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B+ MyBankTracker Rating

First Citizens Bank Medical Center Branch

2200 South 17th Street, Wilmington, NC 28402

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Branch Phone Number 910.792.6660

First Citizens Bank Branch Customer Reviews

1 out of 5 stars
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    M
    Reviewed By mahncc May 23, 2014

    Hideous With A Capital Hideous

    I began my first citizens account in greenville, nc, and they were great. I just moved back here and have used this branch since march. It's been hit or miss, but i deposited my last paycheck on friday, may 16. The teller decided she needed to put a hold on it because it wasn't written from a first citizens account. It's now a week later, and i've just been informed by someone via the toll free number that funds won't be available til next wednesday the 28th. That's almost 2 weeks. I was told only the branch could take the hold off, but apparently they do not answer their phone. I have verified the number and have been calling for over an hour. My car payment is now late, i had a flat tire that has to be replaced, and now my car battery is dead, and i have no money to address any of these issues. This branch is completely useless.

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