First Midwest Bank Direct Banking Branch

50 W Jefferson St, Joliet, IL 60432

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Branch Phone Number (815) 727-5222

First Midwest Bank Branch Customer Reviews

1 out of 5 stars
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    Reviewed By Lona J. Dec 26, 2012


    I needed a Money Order/Cashiers Check. I called the bank this morning to see if this location offered this service. I was asked if I was a customer and I said "No". The person told me that it was not a problem that I was not a customer, and that the fee would be $3.00.

    At lunchtime today I walked to the bank. I told the lady at the window I needed a Cashiers check. She told me they only had money orders. I said that was fine and handed her $320 in United States CASH. She asked for my account number. I told her I did not have one, but I had called earlier and was told I could still purchase a cashiers check. She told me "NO -- we only provide services for people with accounts at the bank".

    Although I was standing there with cash in hand she refused to sell me a money order or cashiers check, because I was not a customer. I was able to walk down the street to the currancy exchange and they were happy to take my money and sell me a money order for a total fee of $1.00 -- $2.00 less than First Midwest Bank told me they would do.

    Guess I won't ever be able to get a money order or cashiers check at First Midwest Bank -- after the poor service I received I would never want to do business with them.

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