Frost Bank Texas Process Center (Tpc) - Houston

9300 Kirby Drive, Suite 600, Houston, TX 77054

Southwest Houston Location

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Frost Bank Branch Customer Reviews

5 out of 5 stars
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    Reviewed By Justin Y. Jan 20, 2014


    So the nation thrifts: Chase, Wells Fargo, Citi, and B of A are the bullies compared to Frost.

    When you call, a person directly answers; normally on the first ring. All business and customer service is in Texas (San Antonio) unlike the big guys sending you over to India.

    After opening an account online; I received a welcome phone call who offered to assist with bill pay and direct deposit questions. A few weeks later, I received a follow up, just to make sure things were going well and that I was happy with the product.

    There are NO fees for a transfer from savings to your checking as part of overdraft. The big guys charge $10-$12 for this measly automated computer transfer.

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