Frost Bank Texas Process Center (Tpc) - Houston
9300 Kirby Drive, Suite 600, Houston, TX 77054
Southwest Houston LocationGet Directions
Frost Bank Branch Customer Reviews
Reviewed By Justin Y. Jan 20, 2014
BEST BANKING EXPERIENCE...EVER
So the nation thrifts: Chase, Wells Fargo, Citi, and B of A are the bullies compared to Frost.
When you call, a person directly answers; normally on the first ring. All business and customer service is in Texas (San Antonio) unlike the big guys sending you over to India.
After opening an account online; I received a welcome phone call who offered to assist with bill pay and direct deposit questions. A few weeks later, I received a follow up, just to make sure things were going well and that I was happy with the product.
There are NO fees for a transfer from savings to your checking as part of overdraft. The big guys charge $10-$12 for this measly automated computer transfer.Thank you for your feedback Is this review helpful?