Frost Bank Alamo Heights Branch

110 Austin Highway, San Antonio, TX 78209

Uptown Location

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Branch Phone Number 210-220-4011

Frost Bank Branch Customer Reviews

1 out of 5 stars
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    Reviewed By nartness Jul 18, 2017

    Usually great service, sometimes that one bad seed ruins it all

    I usually to always have a good relationship with Frost Bank - their in-person customer service is top-notch and helpful. Today's experience was no different EXCEPT FOR the actual person who was helping me with the deposit. Her attitude from the get-go was off-putting, awkward, and unprofessional. It was all in the tone and body language. In closing she didn't inform me that she put my 2 cards plus receipt on the ledge next to me (I was distracted with explaining some stuff to my 5-year old). I saw the stuff and asked if we were done. A short "Yes". My reply was an elongated "Okay". Today's service is a 1.

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