Frost Bank Alamo Heights Branch
110 Austin Highway, San Antonio, TX 78209
Uptown LocationGet Directions
Frost Bank Branch Customer Reviews
Reviewed By nartness Jul 18, 2017
Usually great service, sometimes that one bad seed ruins it all
I usually to always have a good relationship with Frost Bank - their in-person customer service is top-notch and helpful. Today's experience was no different EXCEPT FOR the actual person who was helping me with the deposit. Her attitude from the get-go was off-putting, awkward, and unprofessional. It was all in the tone and body language. In closing she didn't inform me that she put my 2 cards plus receipt on the ledge next to me (I was distracted with explaining some stuff to my 5-year old). I saw the stuff and asked if we were done. A short "Yes". My reply was an elongated "Okay". Today's service is a 1.Thank you for your feedback Is this review helpful?