Fulton Bank Keystone-Harrisburg Branch

1429 North Third Street, Harrisburg, PA 17102

Midtown Location

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Fulton Bank Branch Customer Reviews

1 out of 5 stars
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    Reviewed By Ryan S. Jan 22, 2014


    While the people I dealt with were pleasant, my experience was not. I opened a checking and savings account with Fulton in late 2012. I left them late 2013, though they aren't making it easy. I opened those accounts specifically stating they are not for earning interest or any sort of profitable savings. They were for emergency expenses if needed. So, I put a lump of money in at one time and left it go. At one point, I pulled out a large sum because I needed it, leaving around $100 in the account. I didn't bother building it back up because I was unsure what I wanted to do with my account at Fulton, so I just left it sit. After about 3 months, I noticed it was below $90, when I knew I had over $100. I contacted Fulton about it and they claimed I signed up for a special interest bearing account (0.2% isn't very special), and that it has a $5 fee every month for maintaining it. I was never told this. The clerk, or someone else signed me up for it without my consent. Then, when I was already mad, I withdrew all my money in the account that remained and requested that ALL my accounts at Fulton be closed permanently. One month later I receive a letter stating that I have a negative $5 balance in my savings account (THAT WAS SUPPOSED TO BE CLOSED) and need to pay immediately or I will be charged $6/day. So, in summation, they signed me up for an account I specifically did not want, without my consent. They proceeded to blame me for it, and when I called them on it and "closed my accounts permanently," they only closed my checking, but left the savings account open to incur fees I never signed up for in the first place. I'm a young financial services professional, and I will tell every client to avoid Fulton like the plague. I hope their $100+ dollars they stole from me was worth a future 30 years or more of me discrediting them in front of thousands of current and future clients, hopefully resulting in a loss of hundreds of thousands of assets under management for them.

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