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C+ MyBankTracker Rating

HSBC Bank Los Angeles Branch

725 South Figueroa Street, Los Angeles, CA 90017

Downtown Location

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Lobby Hours
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not available
Drive-Up Hours
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not available
Branch Phone Number 1.800.975.HSBC(4722)

HSBC Bank Branch Customer Reviews

1 out of 5 stars
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  •  
    D
    Reviewed By D2416 Dec 16, 2013

    Horrid customer service

    Getting to speak with an actual person seemed like an act of Congress.

    35 min after I finally spoke to a person, I got transferred to another support person (which took another 20 min) who needed all my personal information again to reaffirm my identity.

    If that's the case, why ask for my information in the first place if it will just be confirmed (yes, the same questions) all over again?

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