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C+ MyBankTracker Rating

HSBC Bank Montague Street Branch

174 Montague Street, Brooklyn, NY 11201

Brooklyn Heights Location

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Lobby Hours
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not available
Drive-Up Hours
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not available
Branch Phone Number 1.800.975.HSBC(4722)

HSBC Bank Branch Customer Reviews

3 out of 5 stars
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  •  
    GG
    Reviewed By Gaston G. Oct 5, 2012

    Still Good

    For a mistake in my airline, i had to wait 7 hours in mexico. That's something i would consider a real pain, no enough time to go sightseeing, no internet, and surrounded of overprices stores selling stuff i normally don't use. Then i found this room for hsbc customers with free food, drinks, internet, tv, and really comfortable chairs, that's something i never took into consideration when choosing my main bank, but now i'm actually happier with hsbc than i was a few days ago.

    So, it is true they have a huge lack of organization (or probably over-organization, which is worse when banking), when you call customer service they will be helpful, but they will be unable to do anything that reply questions, if you need something else then you must call another person, who will be only be able to perform the assigned tasks and nothing else more. I would really love a more personal touch, but hey... In today's banking that happens almost everywhere.

    Thank you for your feedback Is this review helpful?