Huntington Grayslake Branch
480 West Center Street, Grayslake, IL 60030Get Directions
Huntington Branch Customer Reviews
Reviewed By Carrie L. Feb 27, 2013
Terrible Customer Service, Unreliable Online Banking And Bill Pay. Very Limited Branch Hours. Awful Experience!
Bank employees are very rude, and do not provide quick service. Waiting in the drive through line, you can see them talking to each other in the window, but taking their sweet time helping customers. If you prefer to do online banking or online bill pay, watch out, they routinely made errors on payment dates that had set up on a standing basis, and despite admitting the error would not compensate me for the late fees generated as a result.
Also, they offer banking rewards for having direct deposit and making purchases with a debit card, but never actually pay the rewards - very shady. It seems like they lure people in with good offers up front, and very quickly lower the interest rates/rewards hoping that you'll be too busy to switch banks. Save yourself the time and hassel up front and don't bank with First Merit.Thank you for your feedback Is this review helpful?