Huntington Norridge Branch
8301 West Lawrence Avenue, Norridge, IL 60656
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Huntington Branch Customer Reviews
GReviewed By Greg Oct 3, 2013
My mortgage was sold to this horrible bank. First off, they never sent me any information that the loan was sold to them. This also means I never received any payment information, so now it's past October 1st (my previous mortgage company wouldn't accept my payment, which is how I found out it had been sold) and I'm scrambling to make a payment. I call their customer service, and of course their mortgage department is closed, but the lovely automated message says I can contact their main banking support, which I do. I spend 5 minutes on hold and finally give up and I leave my call back number. Took almost 20 minutes to get a return call. I ask for the address of the payment center and they told me they don't have it, call back tomorrow for the mortgage center. I express my frustration in this whole process and the representative simply says, "Okay" Not sorry for the frustration or let me see what I can do for you, just okay.
What a joke of a company.Thank you for your feedback Is this review helpful?