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B+ MyBankTracker Rating

Huntington Brookfield Branch

1331 East Grand River Avenue, East Lansing, MI 48823

Grand River Location

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You can set personal preferences at your bank's ATM so it won't ask you things like what language you prefer or if you need a receipt.

Huntington Branch Customer Reviews

1 out of 5 stars
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    A
    Reviewed By amydolittle Oct 2, 2014

    Rude Teller

    Brooke [Redacted] is a female bank teller at this location. She is the most rude teller i have ever encounter in my entire life. She questions the amount of money i deposit every time i make a deposit as if i do not have a job. Although i am quite young (mid 20s) i am a clinical nurse manager and make well into 100k.

    Every time i make a deposit she asks me rude questions on how i acquired the money. Also, i watched her handle another guy transaction and she treated him just as rude. I thought it was just me at first. She has a very loud tone, asks obnoxious questions, and makes rude statements. Her attitude and tone suggests she does not enjoy customer service interactions and maybe she should be in a different field. T

    he other tellers at this location are very friendly and nice but i no longer make any transactions at this location because of brooke shepard. I now go to the e saginaw location where i am treated with respect.

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