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B+ MyBankTracker Rating

Huntington Haggerty Branch

39440 Fourteen Mile Road, Troy, MI 48085

Downtown Clawson Location

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Huntington Branch Customer Reviews

2 out of 5 stars
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    KP
    Reviewed By Kathy P. Sep 19, 2013

    Awful Incompetent Bank

    I opened a checking and savings account with Huntington, with a cashier's checks. Next day, I look at my accounts online, and they don't make an ounce of sense. They show double my deposits, they show transactions that do not exist, etc. When I called the bank, I was told that my accounts are actually correct, and I can come into the bank and look at them, but they didn't know why they showed up the way they did online. Of course, I do not want to run to the bank every time I need to see what is in my account so I asked if there was someone else I could call. I was given a customer service number. When I called that number, I was told that he didn't know why my account looked that way online, but that it would eventually correct itself. The only option I was given was to wait, or file a complaint that would take 10 days to process, and by then the account would have corrected itself. This is how they treat new customers that open new accounts. I can't even imagine what it's like to be a long term customer who cannot figure out what monies are actually in the account by going on their online account. I mean, it's the most ridiculous thing I have ever run into. Of course, they will not clear all my money for 5 days, even though I deposited cashier's checks, but come next week, I am withdrawing every cent and closing the accounts. They can't even keep your money straight when you open your account when you are a new customer. Horrible. Don't walk, run.

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