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B+ MyBankTracker Rating

IBC Bank In-Store Lincoln Heights (Basse)

999 E. Basse Rd. Ste 150, San Antonio, TX 78209

Uptown Location

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IBC Bank Branch Customer Reviews

1 out of 5 stars
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    B
    Reviewed By Bradlek_5 Jul 7, 2016

    Poor Banking Services

    IBC bank operates like no bank I have seen before - recently they made an error with my account- closed it (after they failed to credit me with a deposit that I made) - When I realized the error and brought it to their attention, I received such runaround, spoke with so many bank officials - who claimed my account would be reopened - within days - after almost 2 weeks the problem still wasn't resolved- customer service officials not knowledgeable about their own bank rules, failing to call back to follow up, and basically - treating me as if I was wrong and making me start from fresh explaining their error- really frustrating an unprofessional on their part- (do they not document things in their account /computer system)

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