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B+ MyBankTracker Rating

IBC Bank Perrin-Beitel Branch

12018 Perrin-Beitel, San Antonio, TX 78217

Uptown Location

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IBC Bank Branch Customer Reviews

3 out of 5 stars
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    P
    Reviewed By perrinbeitelA Mar 5, 2014

    The bank closes too early and does not close at the posted hours, which are not very flexible hours to begin with.

    The customer service here has been usually good, but recently, their hours shifted from 9PM to 7PM and the tellers have started closing the bank five minutes earlier than is posted.

    This does not seem like a big deal, but many workplaces close at 5pm if not 6pm and it's frustrating to have to rush to the bank if not make a special trip for it.

    I know that this is not a widespread policy because some tellers *do* close at 7PM, which is the posted time. The tellers I've talked to about this have been snooty and indifferent to this change.

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