International Bank of Commerce Lawton Financial Center Branch
6425 North West Cache Road, Lawton, OK 73505Get Directions
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International Bank of Commerce Branch Customer Reviews
EReviewed By EMarra May 15, 2015
A CSR at IBC Bank did not properly handle a Depositor's Agreement on 8/1/2014. I did not discover this until May 4, 2015. When I called to get the issue resolved, I was transferred to Jeannie Davis. She informed me that the CSR no longer worked there and she would handle the matter.
Jeannie was rude and very unprofessional. I had to keep contacting her to get the issue resolved. After several attempts, I told her I would write a letter to the Attorney General's office and she sarcastically said "You go right ahead". I asked for her boss' name and she said she would have him call me. He did call and was able to immediately resolve the issue that the bank mishandled.
Needless to say, Jeannie needs training on how to act like a manager.Thank you for your feedback Is this review helpful?