Intrust Bank, National Association Georgetown Branch
1655 Georgetown, Wichita, KS 67218
Grandview Heights LocationGet Directions
Intrust Bank, National Association Branch Customer Reviews
HReviewed By HerbalGerbils Apr 12, 2014
I just moved to Kansas and opened an account last week. Was told I had to " apply " for a check card, say what? And then I was watching TV and seen they have their name on a huge arena. These 2 items tell me this bank doesn't care about the little people, I will not do business with a bank that does this kinda stuff, also looked at their online ratings and its in poor to low quality for products and general banking.
Seeing that I had to" Apply " for a check card to access my own money I have decided to close my account. Also customer rep I opened account with says they don't issue cards at the bank when ya open it up due to id theft. This made no sense to me since they have to mail it and id thefts #1 place to steal from is the mail box. Why lie to your customers face? and why make a customer Apply for a check card like a credit card? That tells your customer that you don't trust them with their own money.
Went to use or sign up for online services and says i have to wait for approval for that too? Ya, so having less access to my money than I did with great western bank in the 80's isn't going to make me want to use this bank. I shouldn't have to apply for online services or access to my own money.
Downloaded their app for my iPhone, requires same approval that the online services do, says takes 7-10 business days to get approval, wont be with this bank long enough for that to happen.
Also, their overdraft rates are rediculas, I haven't incurred any charges yet since I have only just opened the account but after reading their deposit agreement after I got home. Obviously i cant spend any of my own money. No one will take the checks with no printed name on it.
Needless to say this account will be closed come monday. Still cashing 2 money orders to open an account over the weekend was cheaper than a check cashing places charges.Thank you for your feedback Is this review helpful?